Q: How fast is shipping?
All orders ship via UPS from our warehouse in Los Angeles, California. Please allow 3-5 business days for processing as this is a large parcel.
Once you place your order, your sauna will ship via freight delivery and be delivered "curbside delivery". A shipping member will contact you via mobile phone to schedule delivery. White glove delivery options are available as add-ons.
Q: Do I need Shipping Protection?
We highly recommend it! Without Shipping Protection, you’ll be responsible for a replacement shipping fee if your order arrives damaged.
Q: What is an infrared sauna?
An infrared sauna uses infrared light to heat your body directly, rather than heating the air like traditional saunas.
Q: Can it be used outdoors?
No, this is an indoor sauna and is not designed to be weather-proof. Leaving the item outdoors poses risk of damage to the unit and voids the warranty.
Q: Is it easy to setup?
Anyone can assemble it in under 30 minutes without tools or technical know-how. Your sauna arrives in a compact box, pre-assembled into four main panels: the front, back, and two side walls. These panels feature pre-installed locking clips that allow you to easily snap everything into place—no drills, screws, or special tools required.It plugs into a standard outlet and requires no ventilation or special installation—making it perfect for renters and homeowners alike.