All orders ship via UPS from our warehouse in Los Angeles, California. We have free standard shipping for orders shipping within the mainland US. Processing takes 1-2 business days. Please allow 2-5 business days for your order to be delivered. We offer expedited shipping services with 1-day or 2-day delivery. 

Free shipping to your door anywhere in the mainland USA. Tracking information will be provided as soon as your order is shipped so you can easily track your package.

Of course - no harm, no foul. Cancel your order any time before it is shipped for a 100% refund. If it has already shipped, you can cancel your order for a full refund minus the return postal charge. Email us at support@saunabox.com to start this process.

Absolutely. Return it unused in it's original packaging and you will be refunded in full minus the return postal charge.

A refund request can be submitted within 30-days of purchase.

Once you open and use the product, it is ineligible for a return.

Due to health and sanitary reasons, we cannot accept product returns that have been used.

Yes! We offer a 1-Year Warranty on all products. Click here to learn more.